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In which I continue to seek part time employment as the ruler of the world.

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Wednesday July 12 2017

Everything involving computers is easy if you know how to do it and you do it often.  Everything involving computers is hard, if you only want to do it very occasionally, and if you don’t know (or don’t remember (which comes to the same thing)) how to do it.  Words like “intuitive” and “user friendly” are thrown about a lot when people like me say things like this, but they are bullshit.  It’s either very easy, or nearly impossible.  “User friendly” just means being presented with an incomprehensible lump of informational overload, in prettier letters and prettier colours and more prettily designed.

Why are computer things hard?  It is because computers can do so many things.  This means that whenever you are trying to persuade your particular computer to do something in particular, that it doesn’t usually do, you have to thread your way through a multi-page questionnaire, in the course of which you tell it: no, I don’t what that, or that, or that.  I want this.  And at any point in this Q&A obstacle course, you may find yourself confronted by a page of things to pick from none of which seem to have anything to do with what you are trying to tell the damn computer to do.

In the Army, I believe, they used to (and perhaps still do) call this: dumb insolence.  Dumb insolence is the offence of taking every word in the orders you have been given with extreme literalness and just waiting, dumbly insolent, to be given different orders, and meanwhile carrying on with what you had been dumbly and insolently doing, even though you know (because of the shouting) that this is not what is really wanted.  You shout at the computer to just use a bit of common sense.  I want this, you moronic machine.  Nothing.  Just the same old screen, and if you click on any of it, you get another page of irrelevance, or perhaps the right page but the exact same dilemma.  None of it seems to have anything to do with what you want it to do.

The fact that the more computers can do, the more there need to be people around who know how to tell the computers to do whatever very particular thing is actually required, rather than all the other things that the computer is now capable of doing, bodes extremely well for the employability of humans in the months and years and decades to come.  But meanwhile, if you happen not to know how to get the computer to do what you want, you can only hope and pray that at some future moment, the answer will drop into your lap.  Someone will tell you.  Your computer will suddenly, out of the blue, volunteer something relevant.  Or, it has been so volunteering all along, but because of all the other garbage it was also volunteering, you didn’t notice, but then, miraculously, you do notice, and bingo.

What brought all this on?  Well, my computer recently had some attention from the Guru and also some upgrades, and in among all this the computer changed its way of opening photos, which for me is a big deal.  I open a lot of photos from my archives, in fact I do this every time I am doing a quota photo posting, which is a lot, and when I do this I am usually in a hurry.  So, just when I really don’t need my computer to be misbehaving, it has been misbehaving.  The problem has been that instead of using “Windows Photo Viewer” to show me a photo that I click on, it instead decided to use something called “Photos”.  Quite different and lacking one crucial ability, which is the ability to take me from a photo up on my screen in “Photos” to the directory the photo is in.  “Windows Photo Viewer” can do this.  “Photos” can’t, or not in any way I know how to make it do that isn’t immensely complicated, every time.

How to correct this?  For about a week I couldn’t.  The internet, as so often, was no help at all.  It said that this was easy if blah blah, but if blah blah blah bah, then contriving the answer I wanted was really difficult and involved blah blah blah blah blahdy blah blah blahdy blah.  If you get my meaning.  (Which turned out not only to be incomprehensible, but also wrong.  See next paragraph.)

And then, the answer dropped into my lap.  I saw a page I didn’t recall seeing, with a question that I hadn’t noticed before.  I was allowed the option of opening a photo “with” a different programme.  But then crucially, I was also presented, in a way that I either hadn’t been shown before or that I hadn’t noticed before, with the option to put a tick in a box saying: always open the photo with this progranne that you have just chosen to switch to.  Problem solved.  My computer now opens photos, just as it always did, with Windows Photo Viewer, unless otherwise instructed.  Which I now know how to do, but will soon forget.  Which won’t matter.

The idea that computers are getting steadily more “smart” is a half truth.  Yes, they can do steadily more and more with each passing year.  But the more they know how to do, the stupider they get at actually doing it for you.

And oh look.  Just before posting the above, I was checking out an SD card that I used in my camera today, having forgotten to put my regular SD card back in it.  And this irregular SD card turned out to have a bunch of photos on it that I took in the summer of 2014, in France.  And it turns out that the French also have something that sounds to me a lot like Dumb Insolence, although I think it’s more like “polite rudeness” than that in your face deadpan British sneer.  You decide:

image

Whatever the exact translation, I bet this “douce insolence” is how French personal computers behave, when you a trying to make them do something new, and they just won’t be told.

For some reason, that was on the front window of a shop, called “Agatha”, in the Rue Gustave Thomas de Closmadeuc, in the town of Vannes, on the south coast of Brittany. A perfume perhaps?